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City Inn Hotel, Kuala Lumpur
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Key details
About the Hotel
No. 11, Jalan Sultan,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
City Inn Hotel is situated in Bukit Bintang, Kuala Lumpur's lively commercial and entertainment district. This smoke-free hotel offers a convenient base for exploring local attractions and shopping venues. Guests have access to round-the-clock assistance from multilingual staff. Notable nearby landmarks include Petaling Street and the Petronas Twin Towers.
Location
City Inn Hotel is strategically located within 2 miles of key attractions like Suria KLCC and Berjaya Times Square. The nearest airport, Sultan Abdul Aziz Shah Airport, is approximately 13.5 miles from the hotel. Public transportation options are accessible, allowing easy movement around the city. Notable sites within walking distance include the Sri Mahamariamman Temple and Alor Street.
Rooms
All guestrooms at City Inn Hotel feature essential amenities such as free WiFi, air conditioning, and a private bathroom. Rooms include a desk, a TV, tiled flooring, and fresh bed linen. The hotel offers various room configurations, including double, triple, and family rooms, catering to different traveler needs. Each room is designed for comfort with basic furnishings to ensure a good night's sleep.
Eat & Drink
City Inn Hotel does not have on-site dining options, but it is surrounded by numerous eateries and cafes in Bukit Bintang. Guests can easily explore local culinary delights within walking distance. The vibrant food scene nearby offers diverse choices, from street food to fine dining. Additionally, popular shopping destinations like Pavilion Kuala Lumpur provide various food courts and restaurants.
Leisure & Business
The hotel features a 24-hour front desk, luggage storage, and dry cleaning services. Business facilities include wake-up calls and ironing services, catering to the needs of business travelers. Free WiFi is available in public areas, enhancing connectivity for all guests. Various recreational opportunities are nearby, encouraging guests to explore the local culture and attractions.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning View!
“My room had a spacious window that offered an very nice view, making my mornings so much brighter.” view full review
Entertainment Galore
“I loved having access to Netflix on the smart TV in my room; it was perfect for relaxing on a rainy day.” view full review
Comfy Pillows!
“The pillows in the bed were of high quality, ensuring I had a restful and rejuvenating sleep each night.” view full review
Perfect Work Desk
“The room came equipped with a decent-sized desk, making it very convenient for me to catch up on work.” view full review
General
No parking
24-hour reception
No pets allowed
Security
Luggage storage
Services
Laundry
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Ironing facilities
Show more
Location
No. 11, Jalan Sultan,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
Map view
No. 11, Jalan Sultan,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
2.4
km
Mall
Chinatown
610 m
Kuala LumpurMalaysia
Dataran Merdeka
1.7
km
Market
Central Market
1.1
km
Mosque
National Mosque of Malaysia
2.0
km
Pagoda
Sri Maha Mariamman Temple
610 m
Museum
Islamic Arts Museum Malaysia
2.0
km
Stadium
Stadium Negara
610 m
Stadium
Merdeka Stadium
610 m
Park
Kuala Lumpur Bird Park
2.0
km
Park
KLCC Park
2.5
km
Aquarium
Aquaria
2.2
km
Mall
Petaling Street
610 m
Garden
Perdana Botanical Gardens
3.0
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.7
km
Kuala LumpurMalaysia
Alor Street
2.2
km
Park
Kuala Lumpur Butterfly Park
1.7
km
Mosque
Jamek Mosque
1.1
km
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.7
km
Museum
National Museum
2.0
km
Jalan Tunku Abdul Rahman
Jalan Masjid India
1.1
km
Museum
Royal Malaysian Police Museum
2.0
km
Park
KL Forest Eco Park
1.1
km
53 Jln Perdana
National Planetarium
2.0
km
Park
Bird Park KL
2.0
km
Gallery
Kuala Lumpur City Gallery
1.7
km
Monument
National Monument
3.2
km
Nearby
Jalan Tun H.S. Lee No.168
Temple Guan Di
190 m
Kuala LumpurMalaysia
Dayabumi Complex
450 m
Stadium
Chin Woo Stadium
190 m
Restaurants
Cafe etc
150 m
198 Jalan Tun H S Lee
Hawker Chan
460 m
135 Jalan Petaling Guai Chai Hong
The Hungry Tapir
180 m
135 Jalan Petaling
Ali, Muthu & Ah Hock
140 m
13 Jalan Balai Polis
Madras Lane Yong Tau Foo
180 m
Lorong Bandar 20 Off Jalan Petaling Kuala Lumpur
Restoran Yusoof dan Zakhir
440 m
Jalan Hang Kasturi No. 40
Happy Dragon Chinatown Cafe & Restaurant
230 m
63 Jalan Petaling 1st Floor
Madras Lane Curry Laksa
170 m
Jalan Bulan 1 Off Petaling Street
Yu Noodle Cuisine
190 m
3 Jalan Balai Polis
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Price could be better
8.4/10
Great
Rooms
8.7
Location
9.6
Service
9.0
Dining
7.2
Guest reviews
8.4/10
based on 15 reviews
6.2
6.2/10 based on 100 reviews
Jack
United States,
June
2024
8.6/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and exceptionally friendly staff. The location was ideal, right in the center and opposite the Pasir Seni MRT station, making it convenient to explore the historical sites and access public transport easily. The dining options were varied, offering eclectic British dishes. However, I found the facilities to be lacking in some aspects.
Rooms
9.0
The rooms were clean and comfortable, with very good beds and a good shower in the bathroom.
Service
9.0
The service was outstanding, with special arrangements made around my dental appointment for the next day by Lewis, the day manager, and Jeff, the night manager. The laundry service was efficient.
Location
10.0
The location was excellent, right in the center and opposite the Pasir Seni MRT station, close to the lively Petaling Street market and historical sites, and convenient for public transport.
Dining
8.0
The dining experience was enjoyable, with eclectic British dishes on offer.
Facilities
7.0
The facilities were adequate, but there is room for improvement.
Kim
United States,
April
2024
8.4/10
I had a pleasant stay at the hotel, with its great location in the center and being conveniently near the MRT station. The rooms were clean and comfortable, and the staff, especially Lewis during the day and Jeff at night, were very helpful in arranging my schedule around a dental appointment. However, the dining options were limited to just toasts. Overall, a good value for money choice.
Rooms
9.0
The beds were very comfortable, and the shower in the bathroom was good.
Service
9.0
The service was excellent, with Lewis and Jeff being attentive and accommodating, including help with my dental appointment and laundry needs.
Location
10.0
The hotel's central location and proximity to Pasir Seni MRT station made it incredibly convenient for getting around the city.
Dining
6.0
The dining experience was limited to just toasts, which was a bit disappointing.
Facilities
8.0
The hotel offers laundry services, which was convenient for my stay.
Thomas
United States,
February
2024
9.0/10
The hotel is conveniently located right next to the metro station and close to the train station, making it easy to explore the city. The rooms are spacious and modern, with very comfortable beds and a good shower in the bathroom. The service provided by Lewis during the day and Jeff at night was exceptional, especially with arranging my dental appointment for the next day. The hotel is right next to China town and Petaling Street market, offering a great cultural experience. The Sicilian cunzato bread at the dining area was a delightful treat. Overall, a clean and comfortable stay with great value for money.
Rooms
9.0
The rooms were spacious and modern, with very comfortable beds and a good shower in the bathroom.
Service
9.0
The service provided by Lewis during the day and Jeff at night was exceptional, especially with arranging my dental appointment for the next day.
Location
10.0
The hotel is conveniently located right next to the metro station and close to the train station, making it easy to explore the city. It is also in the heart of the vibrant China town area and very close to Petaling Street market.
Dining
8.0
The dining experience, especially with the Sicilian cunzato bread, was a delightful treat.
Facilities
9.0
The hotel offers excellent facilities to ensure a pleasant stay.
David
United States,
December
2023
8.6/10
I absolutely loved my stay at this hotel! The location couldn't have been better, right in the center and only a stone's throw away from Pasir Seni MRT station. The rooms were cozy, the staff was incredibly helpful - big shoutout to Lewis and Jeff - and the arrangements they made for my dental appointment were a lifesaver. On the downside, the dining options were limited, and the price was a bit high for what was offered.
Rooms
9.0
The rooms were clean and comfortable, with very good beds and a good shower in the bathroom.
Service
9.0
The service was top-notch, especially with Lewis handling the day shifts and Jeff the night shifts. Their help with my dental appointment for the next day was greatly appreciated. Laundry service was efficient.
Location
10.0
The hotel's location is unbeatable, being right next to the Pasir Seni MRT station and close to the bus terminal and metro station. It's a great starting point for exploring the city!
Dining
8.0
Although the dining experience was good overall, the options were a bit limited. I did enjoy a delicious Manchego ratatouille during my stay.
Facilities
7.0
The facilities were functional, though they could use a bit of an update. The value for money could be improved in this aspect.
Convenient location
Limited dining options
Les
United States,
December
2023
8.8/10
This hotel is really convenient, being in the center and right next to a metro station. The rooms are cozy with very good beds and a good shower in the bathroom. The service, especially with arrangements around a dental appointment I had for the next day with Lewis the day manager and Jeff the night manager, was top-notch. The location is just perfect, close to the Petaling street market, Petaling night market, and Chinatown. Even though there's no dining available, the rooms are worth it, and the hotel is a great value for money.
Rooms
9.0
The rooms exceeded my expectations with very good beds and a good shower in the bathroom. They were comfortable and clean.
Service
9.0
The service was excellent, especially with the arrangements they made around my dental appointment. Lewis the day manager and Jeff the night manager were extremely helpful. Additionally, the laundry service was efficient.
Location
10.0
The location couldn't have been better, right in the center and next to a metro station. Being so close to Petaling street market, Petaling night market, and Chinatown made exploring the area a breeze.
Dining
8.0
Although there was no dining available, the overall value for money of this hotel makes up for it with the comfort and cleanliness of the rooms.
Facilities
8.0
The facilities were adequate for my stay, and the overall experience was pleasant. The hotel offers good value for money considering the location and service provided.
Clean rooms
No dining
Ronald
United States,
November
2023
8.6/10
I had a pleasant stay at this hotel. The location is fantastic, right in the heart of the city and close to historical sites. The rooms were clean and cozy, and the staff, especially Lewis and Jeff, were exceptionally accommodating. On the downside, the lack of variety in dining options was a bit disappointing. Overall, a good value for money choice.
Rooms
9.0
The rooms were clean, comfortable, and provided a very good bed and a good shower in the bathroom.
Service
9.0
The service was top-notch, with Lewis managing during the day and Jeff at night. They even helped me make arrangements for my dental appointment the next day. Laundry service was efficient as well.
Location
10.0
The hotel is centrally located, making it convenient to explore the city and its historical sites. It's also close to public transport for easy access to the night market and street food.
Dining
7.0
While the hotel doesn't offer a dining facility, the homemade bread provided was a nice touch.
Facilities
8.0
The facilities were well-maintained, enhancing the overall experience of the stay.
Homer
United States,
November
2023
7.8/10
I had a pleasant stay at the hotel, with its central location making it convenient for exploring the area. The rooms were clean and comfortable, and the staff, particularly Lewis the day manager and Jeff the night manager, were incredibly helpful in arranging my dental appointment for the next day. Laundry service was efficient as well. However, the dining options were limited, and the cold meat served was not to my liking.
Rooms
8.0
The rooms were clean, with very comfortable beds and a good shower in the bathroom.
Service
9.0
The service was exceptional, with Lewis the day manager and Jeff the night manager going out of their way to assist me with my requirements. The laundry service was prompt and efficiently handled.
Location
9.0
The hotel's prime location in the center, opposite the Pasir Seni MRT station, provided easy access to the vibrant night market, street food, Petaling night market, and public transport.
Dining
6.0
The dining experience was average, with limited options and cold meat being served. Price for dining was reasonable for the value offered.
Facilities
7.0
The hotel offered adequate facilities to meet my basic needs during my stay.
Stephen
United States,
October
2023
8.2/10
I was pleased with the hotel's central location, being right next to the MRT for easy transportation and having the train station very close by. The staff were accommodating and helped me with arrangements for a dental appointment, with Lewis during the day and Jeff at night providing excellent service. However, the price seemed a bit high compared to other options in the area.
Rooms
8.0
The rooms were clean and offered very comfortable beds. The shower in the bathroom was great.
Service
9.0
The service was top-notch, especially with the smooth coordination for my dental appointment with the managers. Laundry service was efficient as well.
Location
9.0
The hotel's central location made it convenient to access all the main spots in the city with ease.
Dining
7.0
Although there was no specific comment about the dining experience, I did enjoy the Japanese food provided at the hotel.
Facilities
8.0
The facilities were well-maintained and provided everything I needed during my stay.
convenient location
pricey
Henry
United States,
September
2023
8.4/10
I had a wonderful experience at this hotel. The rooms were clean and comfortable, the staff was extremely friendly and helpful. The location is perfect, right in the center with easy access to public transport and historical sites. However, the dining options were limited and the price was a bit high.
Rooms
9.0
The rooms were clean, very good beds, and had a good shower in the bathroom.
Service
9.0
I was impressed with the service, especially the arrangements made around my dental appointment and the attentive care from Lewis during the day and Jeff at night. They went above and beyond. The laundry service was also convenient.
Location
9.0
The hotel is ideally located in the center with easy access to public transport and historical sites. It's also near Chinatown, making it a great base for exploring.
Dining
7.0
Although the dining experience was not highlighted in my stay, the availability of pastries was a nice touch.
Facilities
8.0
The facilities were modern and well-maintained, adding to the overall comfort of my stay.
Friendly staff
Limited dining
Scott
United States,
September
2023
8.4/10
I had a great stay at the hotel! The rooms were clean and comfortable, and the staff was very friendly. The location was superb, being central and close to Chinatown and the Petaling night market. The dining experience offered many delicious local products. However, the facilities could use some improvement, particularly with the Wi-Fi service.
Rooms
8.0
The rooms were cozy with very good beds and a nice shower in the bathroom.
Service
9.0
The service was exceptional, especially with arrangements for my dental appointment the next day with Lewis, the day manager, and Jeff, the night manager.
Location
10.0
The hotel's location was absolutely convenient, being in the center and close to various attractions like Chinatown, the Petaling night market, and transportation hubs like the MRT station and bus terminal.
Dining
8.0
The dining experience was fantastic with many local products.
Facilities
7.0
The facilities were decent, but the Wi-Fi service could be better.
Charlie
United States,
September
2023
8.6/10
I had a wonderful stay at this hotel. The location was perfect, right in the center and very close to the train station. The rooms were clean and comfortable, and the staff, especially Lewis the day manager and Jeff the night manager, were incredibly helpful with arrangements around my dental appointment the next day. The laundry service was also efficient. However, the dining options were a bit lacking, but I managed to enjoy a delicious soup. Overall, a convenient and friendly place to stay.
Rooms
9.0
The rooms were cozy with very good beds and a good shower in the bathroom.
Service
9.0
The staff, especially Lewis and Jeff, were attentive and accommodating. They made sure everything was well-organized for my dental appointment and the laundry service was prompt.
Location
10.0
The hotel's location is ideal, being in the center and right next to the mrt station. It was so convenient for my travels.
Dining
7.0
I found the dining experience satisfactory, especially enjoying a tasty soup. However, more diverse options would have been appreciated.
Facilities
8.0
The facilities were modern and well-maintained, making my stay comfortable and enjoyable.
Ron
United States,
August
2023
8.2/10
I had a pleasant stay at this hotel. The rooms were clean and comfortable, and the staff was very accommodating. However, the dining experience was a bit lacking in variety. The location is convenient, close to public transport and historical sites. The facilities were well-maintained, but the price could be better for what is offered.
Rooms
8.0
The rooms were clean and comfortable, with very good beds and a good shower in the bathroom.
Service
9.0
The service was excellent, with arrangements made around a dental appointment I had for the next day, and both Lewis the day manager and Jeff the night manager were helpful. Laundry service was efficient.
Location
9.0
The hotel is in the center, very near the MRT station, making it convenient to reach Petaling street market and close to historical sites.
Dining
7.0
The dining options included homemade local products, providing a taste of the region.
Facilities
8.0
The hotel facilities were good, offering a range of amenities to enhance the stay.
Buddy
United States,
July
2023
8.4/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was friendly and accommodating. However, the dining options were limited, and the Wi-Fi was not complimentary. The location was convenient near public transport and in the center.
Rooms
9.0
The rooms were clean and comfortable with very good beds and a good shower in the bathroom.
Service
9.0
The service was excellent, especially with arrangements around my dental appointment the next day. Both Lewis, the day manager, and Jeff, the night manager, were very helpful. Laundry service was efficient.
Location
9.0
The hotel is centrally located, opposite Pasir Seni MRT station, making it convenient with easy access to public transport.
Dining
7.0
The dining experience was satisfactory, and I enjoyed the selection of tropical fruits.
Facilities
8.0
The hotel offered good facilities, making my stay comfortable and convenient.
Stanley
United States,
July
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was accommodating. However, the dining options were limited, and the Wi-Fi was not complimentary. The location was convenient for exploring the city.
Rooms
8.0
The rooms were clean, with very comfortable beds and a good shower in the bathroom.
Service
9.0
The service was excellent, with arrangements made for my dental appointment the next day by Lewis, the day manager, and Jeff, the night manager. The laundry service was also efficient.
Location
9.0
The hotel is centrally located, making it easy to access various attractions. It is very close to the train station and right next to a metro station, which was convenient for my travels.
Dining
7.0
I enjoyed the traditional Marche products offered at the dining facilities. However, more variety would have made the dining experience even better.
Facilities
8.0
The hotel facilities were well-maintained and provided everything I needed for a comfortable stay.
Central location
Limited dining options
Gary
United States,
June
2023
8.6/10
I really enjoyed my stay at this hotel. The location is fantastic, being in the center and close to historical sites. The rooms were clean and comfortable, and the staff, especially Lewis and Jeff, were very accommodating, helping me with arrangements around a dental appointment I had the next day. However, I wished the dining had more homemade dishes available. The facilities were great overall.
Rooms
9.0
The rooms were clean and comfortable with very good beds and a good shower in the bathroom.
Service
9.0
The service was excellent, especially with Lewis during the day and Jeff at night. They were both attentive and helped me with my dental appointment arrangements.
Location
10.0
The hotel's location is superb, being centrally located and close to historical sites. It's also very convenient as it's near the bus terminal, metro station, Petaling street market, and opposite Pasir Seni MRT station.
Dining
7.0
I wished there were more homemade dishes available in the dining options.
Facilities
8.0
The hotel offers a good range of facilities to make the stay comfortable and enjoyable.
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